Notes & planning · Desktop app
NotesGalore Desktop: Data deletion
Updated
Desktop downloads and new Paddle purchases are in preparation. The information below distinguishes the planned offer from existing license support.
Local notes and backups
Core desktop use does not require a hosted NotesGalore account. Export and check a backup before using Settings → Wipe all data. Removing the local vault does not erase exports, shared folders, other devices, Google Drive app data or independent backups. Manage those copies separately.
Purchases and cancellation
Deleting local data or uninstalling does not cancel a subscription or erase payment records. Cancel any Paddle renewal through the verified management link in its confirmation email; manage Android purchases through Google Play. License restoration and note restoration are separate.
Contact and purchase records
For a request about Timastra support or desktop activation records, contact support with the product and order reference. Financial and transaction records may need to be retained for applicable obligations; Paddle handles its own buyer records under its privacy notice. Do not attach private notes or license credentials to a deletion request.
Android app · Android purchase terms · Desktop billing information
Contact Timastra
Email support@timastra.com for desktop help. Include your app version, operating system and order reference where relevant; do not send private notes, payment-card details or license credentials.