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Windows UI automation · Desktop toolkit

All products/Timastra Deskrun/Support

Timastra Deskrun: Support

Updated September 29, 2026

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Windows · Microsoft Store

Timastra Deskrun on Microsoft Store

Free Store acquisition does not include a commercial licence. The 30-day evaluation for internal, non-production use starts on first use. External Studio-seat or runner licensing terms apply.

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Preserve flows, evidence and signed licence files separately before changing installations. Paid licences remain available through the separate purchase service.

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Open product help · Follow your requests

Contact Timastra Deskrun support

support@timastra.com Opens your email app.

Include your product version, organization or store if relevant, and what happened. Remove private information from screenshots and error messages; leave out passwords, codes, payment details and confidential records.

Help for this product

Include your Windows and Deskrun versions, whether you used Flow Studio, the CLI, the QA runner or the SDK, and the step that failed. Share a redacted run log or screenshot only when needed; leave out credentials and confidential application data.

Privacy, deletion and billing

Request account or data deletion · Ask about billing or refunds

Email support is available at support@timastra.com. We aim to acknowledge requests within 2 business days; resolution time depends on the issue and your plan.

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