School timetabling · Hosted service
Timastra Schedule Online: Billing & renewal
Updated
Price
Schedule Online is for schools and organizations, not consumers. US$149 per school per year, plus any applicable tax shown at checkout. Schedule Online is separate from the Schedule desktop school license (US$199 for 12 months), which does not renew automatically and is not needed to use the free tier.
Automatic renewal
The subscription renews automatically each year at the then-current price, charged to the payment method used at checkout, until you cancel. The checkout shows the renewal date and amount before you pay.
Cancellation
Cancel at any time before the next renewal by emailing support@timastra.com from the billing email, or through the subscription management link Paddle provides. Cancellation takes effect at the end of the paid year; syncing stops being accepted when the subscription is no longer active, and pages stay readable for 30 more days.
Refunds
Request a full refund of your first yearly payment within 14 calendar days of payment. For a renewal, request a full refund of that renewal and cancellation within 14 calendar days of the renewal charge. Other mid-year cancellations are not prorated, except where required by law or where the service was not delivered.
If paid access or a download is not delivered within the time stated in your order summary, contact support@timastra.com. You may choose redelivery or a full refund for non-delivery.
Send the product name and receipt reference to support@timastra.com; do not send card details. We aim to acknowledge requests within 2 business days and to ask the seller of record to issue an approved refund within 5 business days; for Paddle purchases, Paddle issues it. Refunds return to the original payment method; the payment provider and bank control when the credit appears. Mandatory consumer rights and any more favorable merchant-of-record terms continue to apply.
Who sells
Paddle.com Market Ltd is the merchant of record and reseller. Paddle charges your payment method, handles sales tax and issues approved refunds, and Paddle's buyer terms apply. The charge typically appears on your statement as PADDLE.NET* followed by the product or company name. See Payments & refunds.