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Timastra Collect: Account & data deletion
Reviewed September 8, 2026
Public access and pricing have not been announced. These pages describe the current product design, not a live service offer or an approved launch policy. Production data practices and commercial terms still require confirmation before release.
Request account or data deletion
Email support@timastra.com. You can send a request without signing in or installing the product.
- Identify Timastra Collect and the organization, store or engagement concerned, if any.
- State whether you want personal information, a login account, or an entire workspace reviewed for deletion.
- Where possible, write from the associated email address. Do not attach credentials or sensitive source records.
What the request covers
The implementation includes organization export and deletion operations. Closing an entire workspace is different from removing a member or deleting a customer's personal information. Identify the organization and the requested scope so support can verify authority and coordinate financial records, linked providers and backups.
Information that may remain
Operational cleanup and organization-deletion records have separate retention controls. The approved production retention schedule, legal exceptions and backup expiry must be confirmed before public access; removing an integration does not by itself erase imported financial records.
What happens next
Support will review the request, verify its scope and authority, and explain the expected timing and any applicable exceptions. This page does not automatically delete data. No product-wide deletion deadline has been approved for public launch.
Purchases are separate
Deleting an app or requesting data deletion is not itself a cancellation or refund. Tell support if you also want help with a charge. For purchases billed by an app store, use that store's subscription and refund controls.