Mobile Dating

Mobile Dating — Support

An adults-only dating app with reviewed profiles, likes and private conversations.

Contact Mobile Dating support

Open the help centre · Follow your requests. Choose Mobile Dating when sending a request. A secure email link lets you follow the conversation.

Email support@timastra.com. Include Mobile Dating, your app version, device model, operating-system version, what happened and what you expected. You do not need an account on this website.

Include your device model, Android version, app version and the screen or error. Do not email passwords, identity documents or other members' private messages. To report another member, use Report in the app so the conversation reaches the safety team with its context. New dating profiles are opened by invitation during the test.

Email support@timastra.com with the details above. If your email app does not open, copy the address into your email service.

What to include in your message

Share only the details needed to explain the issue. Remove personal information from screenshots and leave out passwords, codes, payment details, recovery keys and access tokens.

Privacy and deletion

Read the Mobile Dating privacy policy or follow the account and data deletion instructions. You can ask for help with either by email without reinstalling the app.

No purchases in the closed test

The current closed-test build is free. It offers no purchases or subscriptions, and no payment is required to use it.