Mobile Dating
Mobile Dating — Account & data deletion
An adults-only dating app with reviewed profiles, likes and private conversations.
How to delete Mobile Dating data
Use Your space > Delete dating profile in the app and confirm; the app then signs you out. Deletion starts immediately: your profile text, photos, date of birth, preferences, device tokens and sessions are erased or replaced, and the text of messages you sent is removed. An account record with your sign-in identifier and the deletion date is kept, and that sign-in cannot be used to create another dating profile. Records of blocks, matches and consent are kept without profile content, and notes you sent with likes remain stored in encrypted form. Reports made by or about you, their evidence and related photos are kept for up to 12 months after the case is closed. Deleting your dating profile does not delete your Timastra sign-in account. Use Your space > Request my data first if you want a copy of your profile, preferences and sent messages. If you cannot sign in, email support@timastra.com from the address of your sign-in account.
This page adds Mobile Dating details to the main account and data deletion page, which explains the full request process.
Request deletion by email
Email support@timastra.com with the subject Mobile Dating — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.
You can request help without signing in or reinstalling the app. We may verify ownership, then explain what can be deleted and what needs to remain. Leave out passwords, recovery keys, receipt tokens and private backups.
Copies and purchases
Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.
See the Mobile Dating privacy policy for data handling and retention, or contact app support for help.