Timastra Voice · Development pilot
Timastra Voice — Support and voice misuse reports
Contact support@timastra.com and identify Timastra Voice. You can request help without a Voice account or reinstalling the app. No response-time guarantee is offered for the development pilot.
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App and sign-in help
Include your app version, Android version, the screen or fixed error code and a brief description of what you expected. Leave passwords, sign-in codes, access tokens, purchase tokens, recordings and private evidence out of ordinary email. Shared Google/Timastra sign-in is separate from your Voice account; do not create a second account or repurchase access to work around a sign-in problem.
Report voice misuse
Use the app's report action where available, or email support with the subject Timastra Voice — Voice misuse. Describe the concern and, if safely available, the Voice job or voice reference. Do not send harmful recordings or identity documents unless an operator provides an appropriate private submission route. A report does not automatically establish a violation or give the reporter access to someone else's private records.
Withdraw permission or request data
A named speaker or guardian can open My voice consent and sign in with their own confirmed contact to inspect or withdraw an authorized request. If that route is unavailable, contact support to verify your authority and handle the request. You do not need the creator's password. Voice deletion, withdrawal and removal of previously downloaded copies are different actions; tell us which you need.
Purchase help
Voice purchases are not currently open. For any later verified store purchase, use the original Google Play account to restore or manage renewal. Deleting an app or account does not cancel a subscription. Contact support before buying again if access cannot be restored. Do not email receipt tokens or payment-card details.
Read the website and shared sign-in privacy notice, general deletion instructions and company details.