Timastra Listing Studio

Timastra Listing Studio — Support

Prepare consistent product listing photos with local cutouts, reusable styles and exports for your online store.

Contact Timastra Listing Studio support

Open the help centre · Follow your requests. Choose Timastra Listing Studio when sending a request. A secure email link lets you follow the conversation.

Email support@timastra.com. Include Timastra Listing Studio, your app version, device model, operating-system version, what happened and what you expected. You do not need an account on this website.

Include the app version, device, operation and a non-sensitive error. Export a private batch backup before data-changing troubleshooting if you need recovery. Share a synthetic product image if an example is needed, avoiding customer photos or personal metadata. Accounts, subscriptions and cloud assistance are disabled in the current internal test.

Email support@timastra.com with the details above. If your email app does not open, copy the address into your email service.

What to include in your message

Share only the details needed to explain the issue. Remove personal information from screenshots and leave out passwords, codes, payment details, recovery keys and access tokens.

Privacy and deletion

Read the Timastra Listing Studio privacy policy or follow the account and data deletion instructions. You can ask for help with either by email without reinstalling the app.

Free editor internal testing

The current internal-test build is a Free local editor. Accounts, subscriptions and cloud assistance are disabled. No payment is required to use this build. Export a private batch backup before a data-changing reinstall; a differently signed app may not update an existing installation.