Mobile Learning

Mobile Learning — Support

Practice ten language course directions with local lessons, saved progress and pronunciation.

Contact Mobile Learning support

Open the help centre · Follow your requests. Choose Mobile Learning when sending a request. A secure email link lets you follow the conversation.

Email support@timastra.com. Include Mobile Learning, your app version, device model, operating-system version, what happened and what you expected. You do not need an account on this website.

Include the device, app version, course direction and screen or error. Keep recordings, passwords and learning-history exports private. All ten courses are free in this test. Japanese and Korean pronunciation requires an installed offline Android voice; check the device's text-to-speech settings. Hosted accounts and synchronization are disabled.

Email support@timastra.com with the details above. If your email app does not open, copy the address into your email service.

What to include in your message

Share only the details needed to explain the issue. Remove personal information from screenshots and leave out passwords, codes, payment details, recovery keys and access tokens.

Privacy and deletion

Read the Mobile Learning privacy policy or follow the account and data deletion instructions. You can ask for help with either by email without reinstalling the app.

Purchase help

For store purchases, use the original store account to restore access or manage a subscription. Include the store and order reference when requesting help. Leave out payment credentials and purchase tokens. Deleting an app does not cancel a subscription; refunds follow the store’s process and applicable law.