Weightwise

Weightwise — Account & data deletion

Local weight, nutrition, activity and habit tracking.

How to delete Weightwise data

Edit individual entries or use Reset All Data to delete local records and managed meal photos. Revoke health permissions to stop future reads; this does not delete the original platform health records. Remove manual backups, exported files and older system backups separately. Subscription, payment and SDK records are subject to RevenueCat, Apple and Google's retention and legal obligations. Uninstalling does not cancel subscriptions.

Request deletion by email

Email support@timastra.com with the subject Weightwise — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.

No website sign-in or app reinstall is required to make a request. We may verify ownership and explain which records can be deleted and which must be retained. Sending an email starts a request; it does not instantly erase data. Never send a password, recovery key, receipt token or a private backup.

Copies and purchases

Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.

See the Weightwise privacy policy for data handling and retention, or contact app support for help.