Restora

Restora — Support

The current Google Play test edition repairs marked photo damage on your device. Photos are not uploaded; cloud processing and purchases are disabled.

Contact Restora support

Open the help centre · Follow your requests. Choose Restora when sending a request. A secure email link lets you follow the conversation.

Email support@timastra.com. Include Restora, your app version, device model, operating-system version, what happened and what you expected. You do not need an account on this website.

Include the app version and a description of the repair, download or export problem. Download repair once while online; installed repair works offline. Mark small damage outside faces and save the result before leaving it. If gallery saving fails, check device photo permissions or try Share. No account or purchase is needed in the current test edition. Do not email a personal photo initially.

Email support@timastra.com with the details above. If your email app does not open, copy the address into your email service.

What to include in your message

Share only the details needed to explain the issue. Remove personal information from screenshots and leave out passwords, codes, payment details, recovery keys and access tokens.

Privacy and deletion

Read the Restora privacy policy or follow the account and data deletion instructions. You can ask for help with either by email without reinstalling the app.

Purchase help

For store purchases, use the original store account to restore access or manage a subscription. Include the store and order reference when requesting help. Leave out payment credentials and purchase tokens. Deleting an app does not cancel a subscription; refunds follow the store’s process and applicable law.