Lucky Felt Casino
Lucky Felt Casino — Privacy policy
A play-money casino simulator for adults aged 18 and over.
Effective and last updated: 11 September 2026.
Who provides this app
Lucky Felt Casino is provided under the Timastra brand. Timastra LLC is the planned legal entity; its formation and the transfer of app operations to it are pending. This policy will be updated when that transition is complete. Privacy questions can be sent to support@timastra.com.
This policy covers the app and the features described below. Platform-specific features apply only where supported.
Local play and diagnostics
Chip balance, game history, progression and settings stay in private app storage. Chips have no cash value. Local diagnostics contain up to 30 days of activity counts and 20 error types, without receipts, chip amounts or error-message text. Reports are not uploaded automatically. Android backup and device transfer exclude app data; iOS device backups may retain it.
Optional shared metrics
Shared metrics are off by default. If offered and enabled, activity/error counts go to our service with a random installation token. The service stores its one-way hash, dates and counts; activity older than 90 days is pruned when requests are processed. Turning sharing off requests deletion, and Delete shared metrics retries a failed request. A hashed deletion marker remains for seven days to reject in-flight requests. Network providers also process IP addresses.
Advertising
Google AdMob may process identifiers, IP addresses, ad interactions and diagnostics. The app requests non-personalized ads, which can still involve personal data, and does not request cross-app tracking permission. Ads initialize after the adult disclosure, with Google's consent system before ad requests. Settings offers Ad privacy choices where required. Remove Ads stops rewarded prompts and interstitials.
Purchases
Apple or Google processes payment. Our verification service checks the receipt/token, transaction ID, product ID and platform. Raw receipts are handled in memory and are not intentionally retained or logged. One-way hashes of the transaction and random purchase identifier, product, platform and claim time prevent duplicate fulfilment. These security records remain while the purchase service operates and are not erased by Reset app data.
Retention and deletion
Reset app data removes gameplay, settings and diagnostics and requests shared-metrics deletion, while retaining the paid Remove Ads entitlement and purchase-verification identifier. Use Delete shared metrics to retry deletion if necessary. Uninstalling removes installed app data, but not older backups or server purchase-security records. Contact support for requests about retained verification records. Store refunds and purchase records follow the store's procedures.
View deletion instructions and request help.
Support messages and your privacy choices
If you contact us, we receive your email address, message and any attachments you choose to send. We use them to respond, troubleshoot and handle privacy requests. Email and hosting providers process these communications and ordinary connection information. We retain correspondence as needed to resolve the request and meet applicable recordkeeping obligations; you may request deletion of correspondence.
You may request access, correction, export or deletion of personal information we hold, or raise an objection or withdraw consent where applicable. Local-only records must be managed on your device because we do not hold a remote copy. Optional device permissions can be revoked in system settings. Service providers may process data outside your country under their own policies; security also depends on your device and any destinations you choose for exports.
Contact and policy changes
Email support@timastra.com for Lucky Felt Casino privacy questions. Include the app name and enough non-sensitive information to identify your request. Never send passwords, authentication codes, recovery keys or private health, financial or photo backups. We may need to verify ownership before releasing or deleting hosted records.
Material changes to the app's data practices will be reflected in this policy with an updated date and in the app where appropriate. Visiting this page is also covered by our website privacy policy.