Mosaic

Mosaic — Account & data deletion

An on-device photo organizer, also known by its project name LensLibrarian.

How to delete Mosaic data

Use Delete Mosaic face and search data to remove derived faces, embeddings, crops, labels, duplicate fingerprints, saved/recent searches, corrections and scan state. This leaves originals intact. Android Clear storage or uninstall also removes local app data. Stale inaccessible records may be removed by the app. Items you deliberately placed in Android Trash remain subject to Android's retention and restoration controls.

Request deletion by email

Email support@timastra.com with the subject Mosaic — Account & data deletion. State whether you want an account, specific hosted data or previous support correspondence deleted. For apps with accounts, include the account email and relevant store/workspace; for apps without accounts, describe the data concerned.

No website sign-in or app reinstall is required to make a request. We may verify ownership and explain which records can be deleted and which must be retained. Sending an email starts a request; it does not instantly erase data. Never send a password, recovery key, receipt token or a private backup.

Copies and purchases

Local-only information must be removed on your device. Exported files, recipient copies and operating-system backups may need separate deletion. Uninstalling an app does not cancel subscriptions or automatically delete store, merchant or service-provider records.

See the Mosaic privacy policy for data handling and retention, or contact app support for help.