Security assessment
Timastra Sentinel: Privacy
Updated
Read or download the October 4, 2026 legal documents. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you.
Scope
This privacy information is specific to Timastra Sentinel, which Timastra LLC provides and is responsible for. The website and account privacy policy separately covers visits to timastra.com, central sign-in, hosted purchase information and correspondence with Timastra LLC.
Who controls your data
For workspace data that a customer uploads or connects, the customer is the controller and Timastra LLC processes that data on the customer's instructions. Timastra LLC is responsible for the account, billing and support information it needs to run the service. Our data processing agreement, which forms part of the service agreement, and our sub-processor list describe how we process that data; email support@timastra.com for a countersigned copy.
Information the product handles
- User identities, roles, authentication records and organization membership
- Asset identifiers, testing scopes, authorization references and emergency contacts
- Findings, evidence artifacts, comments, retest notes and report exports
- Integration metadata, assessment history and tamper-evident audit records
Purpose
Enforce assessment scope and authorization, coordinate testing, review findings, maintain evidence and support accountable reporting.
Providers, permissions and sharing
Sentinel supports organization sign-in, authorized assessments, protected evidence and optional event notifications. The providers and connections available to each deployment are identified in its service configuration.
Timastra Sentinel runs on a server Timastra rents from netcup in Singapore, behind Cloudflare. Service email is sent through Resend from its Tokyo region, subscriptions are billed through Paddle, and encrypted backups are stored in Cloudflare R2. The sub-processor list names each provider, its purpose and location. Optional connections are identified before use.
Retention and deletion
Evidence, reports, findings and audit records may have different retention periods. Backup copies follow separate schedules, documented holds and the expiry stated in the deletion response; legal holds and exports are handled per engagement. Before uploading workspace data, request the applicable processing and retention schedule. It must identify the export or return window when service ends, the live-data removal date, the expiry of each backup, recovery and operator copy, and any retained category's purpose, authority and review or expiry date. A backup rotation or subscription cancellation alone does not establish those deadlines. The customer chooses return or deletion at the end of the service, subject to documented legal retention obligations; recovery must reconcile completed deletion requests before records are used again.
Evidence removal is engagement-specific: the assessment must have ended, its retention period must have passed and no legal hold may apply. Removing a user or ending their sessions does not erase assessment evidence or audit records. Provide the organization and engagement reference without attaching raw security evidence.
Hosted data is backed up daily to encrypted storage. The standard managed rotation selects 14 daily, 4 weekly and 3 monthly copies. Protected release snapshots, legacy backups, provider recovery history and operator copies have separate schedules; rotation alone is not a guaranteed expiry date. Your deletion response identifies affected copies, documented holds and expected expiry. Recovery must reconcile completed deletion requests before reopening access.
Your requests
For access, correction, deletion or questions about processing, email support@timastra.com. Identify the relevant organization if applicable. We answer within one month, extendable where the law allows. Available rights and exceptions depend on the circumstances and applicable law; see the legal bases, international transfers and your rights sections of the website privacy policy.