Human resource information system

All products [https://timastra.com/products] / Timastra HRIS [https://timastra.com/products/payroll] / Account & data deletion

Timastra HRIS: Account & data deletion

Updated October 4, 2026

Read or download the October 4, 2026 legal documents [https://timastra.com/legal/releases/2026-10-04/index.html]. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you.

Overview [https://timastra.com/products/payroll]Privacy [https://timastra.com/legal/releases/2026-10-04/documents/products-payroll-privacy.html]Terms [https://timastra.com/legal/releases/2026-10-04/documents/products-payroll-terms.html]Support [https://timastra.com/products/payroll/support]Account & data deletion [https://timastra.com/legal/releases/2026-10-04/documents/products-payroll-delete-account.html]Billing & refunds [https://timastra.com/legal/releases/2026-10-04/documents/products-payroll-billing.html]

Request account or data deletion

Email support@timastra.com [mailto:support@timastra.com?subject=Timastra%20HRIS%3A%20Account%20and%20data%20deletion%20request]. You can send a request without signing in or installing the product.

This page adds Timastra HRIS details to the main account and data deletion page [https://timastra.com/legal/releases/2026-10-04/documents/delete-account.html], which explains the full request process.

Identify Timastra HRIS and the organization, store or engagement concerned, if any.

State whether you want personal information, a login account, or an entire workspace reviewed for deletion.

Where possible, write from the associated email address. Do not attach credentials or sensitive source records.

What the request covers

Removing a user or employee login is different from deleting an employer workspace or payroll history. Approved payroll, payslips, statutory preparation records, payment evidence and audit events may need to remain for the employer's recordkeeping obligations. Identify the employer, account and records concerned so support can review access removal and data deletion separately.

Information that may remain

Employer payroll records, support correspondence and billing events may follow different retention schedules and legal exceptions. Backup and offsite copies follow separate schedules, documented holds and the expiry stated in the deletion response. Before uploading workspace data, request the applicable processing and retention schedule. It must identify the export or return window when service ends, the live-data removal date, the expiry of each backup, recovery and operator copy, and any retained category's purpose, authority and review or expiry date. A backup rotation or subscription cancellation alone does not establish those deadlines. The customer chooses return or deletion at the end of the service, subject to documented legal retention obligations; recovery must reconcile completed deletion requests before records are used again.

What happens next

After you email us, support verifies the request and explains what can be removed, the expected timing and any records that need to remain.

Subscriptions and refunds

Deleting an app or requesting data deletion is not itself a cancellation or refund. Tell support if you also want help with a charge. For purchases billed by an app store, use that store's subscription and refund controls.