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Timastra Deskrun: Privacy

Updated October 4, 2026

Read or download the October 4, 2026 legal documents [https://timastra.com/legal/releases/2026-10-04/index.html]. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you.

Overview [https://timastra.com/products/deskrun]Privacy [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-privacy.html]Terms [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-terms.html]Support [https://timastra.com/products/deskrun/support]Account & data deletion [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-delete-account.html]Billing & refunds [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-billing.html]

On this page

Scope [#privacy-scope]

Information the product handles [#privacy-information]

Purpose [#privacy-purpose]

Providers, permissions and sharing [#privacy-providers]

Retention and deletion [#privacy-retention]

Your requests [#privacy-requests]

Scope

This privacy information is specific to Timastra Deskrun, which Timastra LLC provides and is responsible for. The website and account privacy policy [https://timastra.com/legal/releases/2026-10-04/documents/privacy.html] separately covers visits to timastra.com, central sign-in, hosted purchase information and correspondence with Timastra LLC.

Information the product handles

Flow files, variables and recorded steps, stored as JSON on your machines

Screenshots, JSON run logs, JUnit XML reports and other run evidence, written to local folders

Placeholders for recorded typing, whose values stay in Windows Credential Manager

Licence files naming the licensed organization and its Studio seat and runner counts

Hosted purchase records: organization, billing email, subscription and transaction references, licence history, and the version and time of accepted purchase terms

Purpose

Drive Windows desktop applications through their user interface, verify the results, and report them to people and CI systems.

Providers, permissions and sharing

The Deskrun desktop app runs entirely on your machines. It makes no network connections, sends no telemetry and uses no licence server: licences are signed files checked offline. Credentials are read from Windows Credential Manager on the machine running a flow. Emailing support or sharing screenshots and run logs is a separate action that can disclose data outside your machines.

Optional connections are identified before use. Review those details before connecting a service.

Retention and deletion

Flows, run evidence and credentials remain on your machines until you or your organization remove them. Screenshots and logs can capture anything the automated application showed, including personal information, so check your organization's retention rules before keeping or sharing them. Hosted purchase and licence records are retained to provide your subscription and handle support, accounting, tax, fraud prevention and disputes. On a verified deletion request, Timastra removes records no longer needed and explains any records that must be retained and why. Paddle separately handles payment records under its privacy policy.

The offline desktop app does not require a hosted account. Buying a subscription separately creates a hosted Deskrun purchase account for licences and billing. To request deletion of those hosted records, email support@timastra.com from your billing email with your organization and order reference; never send your private account link. Cancel renewal through Manage billing on your Deskrun account page or Paddle customer portal. Deleting local files or requesting data deletion does not cancel a subscription. Flows, screenshots, run logs and reports stay in the folders you choose, and Timastra cannot remotely erase them. Flow Studio can delete a run's evidence, and stored credentials can be removed with the deskrun cred command, Flow Studio's Credentials dialog or Windows Credential Manager. Uninstalling Deskrun does not necessarily remove flows, run evidence or credentials.

Your requests

For access, correction, deletion or questions about processing, email support@timastra.com [mailto:support@timastra.com?subject=Timastra%20Deskrun%3A%20Privacy%20request]. Identify the relevant organization if applicable. We answer within one month, extendable where the law allows. Available rights and exceptions depend on the circumstances and applicable law; see the legal bases [https://timastra.com/legal/releases/2026-10-04/documents/privacy.html#legal-bases], international transfers [https://timastra.com/legal/releases/2026-10-04/documents/privacy.html#international-transfers] and your rights [https://timastra.com/legal/releases/2026-10-04/documents/privacy.html#your-rights] sections of the website privacy policy.

Request account or data deletion [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-delete-account.html]