Windows UI automation · Desktop toolkit All products [https://timastra.com/products] / Timastra Deskrun [https://timastra.com/products/deskrun] / Billing & refunds Timastra Deskrun: Billing & refunds Updated October 4, 2026 Read or download the October 4, 2026 legal documents [https://timastra.com/legal/releases/2026-10-04/index.html]. The dated archive preserves this release; your order or acceptance record identifies the documents that apply to you. Open license service ↗ [https://deskrun.timastra.com/]License account ↗ [https://deskrun.timastra.com/account]View pricing [https://timastra.com/products/deskrun#pricing] Overview [https://timastra.com/products/deskrun]Privacy [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-privacy.html]Terms [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-terms.html]Support [https://timastra.com/products/deskrun/support]Account & data deletion [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-delete-account.html]Billing & refunds [https://timastra.com/legal/releases/2026-10-04/documents/products-deskrun-billing.html] The merchant of record named in your checkout and receipt sells the software subscription or license and handles payment, sales tax and approved refunds. For a Paddle purchase, Paddle's buyer terms apply. If your checkout uses Creem or Dodo Payments, that provider's buyer terms apply instead. Timastra LLC supplies and supports the software. See payment providers and buyer terms [https://timastra.com/legal/releases/2026-10-04/documents/payments.html#payment-providers] for the applicable links. On this page Pricing [#pricing] License and refund terms [#billing-terms] Delivery problems and refunds [#billing-delivery] How this product differs [#billing-product-differences] Who sells [#billing-who-sells] Order confirmation [#billing-order-confirmation] Billing support [#billing-support] App-store purchases [#billing-app-store] Compare plans Timastra Deskrun pricing Open license service ↗ [https://deskrun.timastra.com/]License account ↗ [https://deskrun.timastra.com/account] Yearly subscriptions only, per Studio seat and per runner, bought online. Choose a plan to review access options and the total price before payment. Flow authors Studio seat US$240 per seat / year USD · tax depends on your country Plan includes One named person who authors or records flows ✓ Flow Studio: editing, recording, target picking and run evidence ✓ Signed licence file checked offline, with no licence server Buy Studio seat → [https://deskrun.timastra.com/purchase] Unattended runs Runner US$480 per runner / year USD · tax depends on your country Plan includes One machine or container running flows unattended ✓ Unattended runs through the deskrun CLI, the deskrun-qa runner or the SDK ✓ JUnit XML, CI exit codes, screenshots and JSON run logs Buy Runner → [https://deskrun.timastra.com/purchase] What to know before choosing Buy a Studio seat for each person who authors or records flows and a runner for each machine or container that runs flows unattended. Seat and runner counts are contractual, not tied to a device. A 30-day evaluation for internal, non-production use starts on first use. Deskrun runs on Windows (x64) only. Need more capacity? Discuss larger capacity [mailto:hello@timastra.com?subject=Timastra%20Deskrun%3A%20larger%20capacity%20enquiry] and agree on a supported allowance before exceeding a limit. We do not charge automatic overage fees. Each product has its own plan. Delivery and access Buy online at deskrun.timastra.com, or contact us for an evaluation build or a written offer. Each paid licence is a signed file checked offline, and each yearly renewal issues a new licence file from your account page. Prices are in US dollars and exclude tax. Any applicable tax is added at checkout, and your order summary confirms the total. Your bank may charge for currency conversion. Your order summary identifies the seller and confirms availability in your country. License and refund terms Deskrun licences are yearly subscriptions, per Studio seat and per runner. Each renewal issues a new signed licence file from your account page; a licence file already issued keeps working until its expiry date. Subscriptions renew yearly until cancelled. Cancel any time from your Deskrun account page or Paddle's customer portal; cancellation stops the next renewal, and your current licence file keeps working until its expiry date. Request a full refund of any Deskrun payment (a first purchase, a yearly renewal, or added Studio seats or runners) within 14 calendar days of that payment. A full refund ends the licence that payment bought; stop using the refunded licence file. Mandatory consumer rights always apply. Delivery problems and refund requests If paid access or a download is not delivered within the time stated in your order summary, contact support@timastra.com. You may choose redelivery or a full refund for non-delivery. Send the product name and receipt reference to support@timastra.com; do not send card details. We aim to acknowledge requests within 2 business days and to ask the seller of record to issue an approved refund within 5 business days; for Paddle purchases, Paddle issues it. Refunds return to the original payment method; the payment provider and bank control when the credit appears. Mandatory consumer rights and any more favorable merchant-of-record terms continue to apply. Support and data after cancellation Standard plans provide email support. 24/7 coverage, an uptime guarantee and custom implementation are outside the standard plan. How this product differs Deskrun is licensed by yearly subscription: a Studio seat for each named person who authors or records flows, and a runner for each machine or container that runs flows unattended through the CLI, QA runner or SDK. Seat and runner counts are contractual, not tied to a device. Each renewal issues a new signed licence file from your account page. Buy online at deskrun.timastra.com, or contact us for an evaluation build or a written offer. Who sells For purchases made through Paddle checkout, the Paddle entity named in your checkout and receipt is the merchant of record and reseller. Paddle charges your payment method, handles sales tax and issues approved refunds, and Paddle's buyer terms apply to the purchase. Timastra LLC supplies and supports the software. The charge typically appears on your statement as PADDLE.NET* followed by the product or company name. For other purchases, the order summary and receipt name the seller. See Payments & refunds [https://timastra.com/legal/releases/2026-10-04/documents/payments.html#who-sells]. Order confirmation Before payment, your order summary identifies the seller, included service or license, limits, total cost and currency, taxes, access timing and geographic restrictions. It also explains renewal, cancellation and refund terms. Mandatory consumer rights remain applicable. Billing support Email support@timastra.com [mailto:support@timastra.com?subject=Timastra%20Deskrun%3A%20Billing%20or%20refund%20question] with the receipt reference, purchase channel, date, amount and currency. Never send a full card number or security code. App-store purchases Where a product is purchased through an app store, the store's billing, cancellation and refund process applies separately from direct orders.